At Taxoutlook, we wish to see every order completed. However, you can initiate a cancellation request along with reasons at any time but not later than 36 hours before the completion of service, delivery of work, completion of filing or compliance of the document
You have to send the cancellation request in writing by email to firstname.lastname@example.org . Our Client Support Service team will contact you within 7 working business days regarding the cause of cancellation, confirmation and deduction on cancellation of service. We will return your money within 15 to 30 business days from the request for the cancellation was received and thereafter approved from our end.
|Time of Cancellation||Stage of Order||Policy|
|Within 36 Hours of order booking||Preliminary Consulting||Subject to cancellation fee in accordance with refund policy|
|Post Order and work in progress||Work in progress stage||Subject to cancellation fee in accordance with refund policy or minimum of 75% Whichever is higher|
|Work Completed||Completion||Nil Refund|
Please note that there will be deduction(s) as per our refund policy. The refund will be processed in accordance with the refund policy directly in your Bank/ Credit Card account used to make the payment, or if a specific request for refund by way of the cheque is received, the Taxoutlook shall be taking the final decision whether to accept such request.